President Museveni’s 2012 New Year Message

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Fellow Ugandans,

I congratulate you all, upon the completion of the year 2011 and wish you a prosperous 2012. I wish to convey my sympathies to all who have experienced losses and misfortunes during the course of the year. We thank God for all the successes we have had as individuals and as a Nation. I congratulate the Uganda National football team, the Uganda Cranes, for winning the CECAFA Senior challenge cup. I congratulate our athletes who got medals in Maputo, particularly, Kipsiro, Negesa, Akoru Christine and Mugabi Silver.

As we start the next year, government continues to work on the priorities set out for the 2011/12 Financial Year:

i. Infrastructure development in roads, railways and energy;
ii. Enhancing agricultural production and productivity;
iii. Employment creation, especially for the youth, women and in Small and Medium Enterprises;
iv. Human Resource development; and
v. Improving service delivery

Uganda’s economic performance over the last year has continued to be robust, even in the face of challenges. This is clear manifestation of the resilience that has been built by consistent economic policy and management of the NRM Government, enabling the economy to resist the economic shocks, both local and global, over the last decades.

Economic growth rates have averaged 6.5 per cent per annum in real terms and the exchange rate of the Uganda Shilling has not suffered major volatility, the increase rate of exchange being beneficial to exporters and reigning in increased demand for imports. Inflation has been at single digit over the years and the recent surge caused by rising food and fuel prices has abated. As compared to other global and in Regional economies, the overall performance of the Uganda economy has been comparatively better.

As we commence the Year 2012, there are numerous opportunities that present themselves to Ugandans from the challenges that we have all faced in the past year. It is imperative that Uganda seize these opportunities to increase production and household incomes as increased prices are meant to be a stimulus rather than being a short-term constraint.

Economic Performance

National Output

During 2011, total National Output of goods and services, or Gross Domestic Product (GDP) was estimated to grow at 6.4% in the year ending June 2011 amounting to a total GDP of the Uganda Economy of Uganda shillings 38.73 trillion (US$ 16.7 billion). The growth performance was quite good despite the pressures that emerged late in the second half of the financial year that led to increasing food
and fuel price inflation. The GDP growth rate was an increase from 5.9% registered during the previous financial year, while the global economy recovered slowly from recession. Isn’t this continued growth of the economy of Uganda, in spite of the bad economic situation globally, a shame to those who were predicting doom at the beginning of the year? It is good that many Ugandans, especially in the countryside, did not believe these charlatans. The few Ugandans that believed these charlatans should remember what is written in the Gospel of St. Matthew, 6: 30-31, which says: “….O you people of little faith...”

Prices and Recent Inflation Trends

Since February 2011, Uganda, like other East African countries, has been experiencing inflationary pressures, with prices rising from 1.4% per annum in November 2010 to 27% per annum in December 2011. The increase in inflation in Uganda over the last year was driven primarily by the following factors:-

i. High regional demand for food, arising from widespread drought in the region;
ii. High international fuel prices;
iii. Imported inflation leading to rise in prices of capital and consumer goods and services;
iv. Poor rainfall in a few areas of the country resulting in reduced market supply of food; and
v. Impact of a weaker shilling against the dollar due to a strong dollar globally.

Food crop prices have registered the greatest increase rising from negative 5.5% November 2010 to 20.4% in December 2011. Food prices have, themselves, been driven up sharply in the last 12 months because of the following two factors. Firstly, constraints to food production, notably poor rainfall in some parts of Uganda has led to lower than normal food production in some parts of the country. The second reason has been the increased local and regional demand for food. While demand for food increases, without commensurate production the prices inevitably shoot up.

I reiterate that this challenge presents an opportunity for farmers to increase production, since there is increased certainty that their produce will be sold at higher prices than when they only fetched a mere pittance for their efforts. Commensurately, increased production of food will enable the eventual lowering of food prices, which will benefit non-food producers such as industrial workers and other urban-based consumers.

External Sector Developments

During the year, the Uganda shilling had continued to depreciate against the United States Dollar. The exchange rate of the Uganda Shilling to the United States Dollar depreciated from 1,900 in 2009 to 2,400 early December 2011. This was due to two main reasons. First, the depreciation in the initial phase reflected a market-based correction of the exchange rate since the Uganda Shilling was over-valued, a factor that penalized exports, as export earnings in foreign currency earned less Uganda Shillings.

The second factor causing the depreciation of the Uganda Shilling was observed more recently at the end of 2010, as the growth of Uganda’s export earnings has not been at the same pace as the growth in the import bill. Total export receipts of goods increased from US$ 2.2 billion in 2009 to US$ 2.3 billion in 2010. This could have been higher if the demand for exports in developed countries had not slowed down as a consequence of the global economic crisis. In comparison, Uganda’s import bill grew by 9.1% from US$ 4.3 billion in 2009 to US$ 4.7 billion in 2010, having fallen by only 5.4% in the previous year.

In addition to slow growth in export receipts, several of the main sources of foreign exchange inflows – remittances,tourism, private capital etc, were negatively affected by the global economic crisis.

Hence, the depreciation of the shilling was an organic mechanism that helped us to discourage excessive imports. Additionally, a depreciated shilling encourages exports because you earn more shillings in each dollar. With strong Regional demand for food, this is a good opportunity for exports.

The National Resistance Movement Government is prioritizing the following interventions to support increased production of goods and services:

Agriculture

Agriculture remains the backbone of our economy and is identified as one of the most critical primary growth sectors of our National Development Plan. That is why over the years, Government has implemented numerous interventions with the objective of transforming the millions of Ugandan households currently in subsistence agriculture to commercialized agriculture. It has long been recognized that structural transformation entails moving away from relying on rudimentary methods such as rain-fed agriculture to irrigation, from the hand-hoe to mechanized agriculture; and from production for household consumption to production for the market with associated value addition through agro-processing.

The Government will, therefore, address the critical concerns of food security, household incomes, value addition and exports growth through a commodity-based approach within the context of the agricultural zoning strategy of 2004. The commodity approach will allow for focusing interventions on a few strategic commodities at a time, thereby increasing the likelihood of getting maximum value from the resources invested in each commodity. It also permits for a more realistic way of addressing cross-cutting issues such as extension services, provision of planting/stocking materials, machinery for land preparation, irrigation, disease and pest control and post-harvest handling. This is because the resources will be allocated based on the immediate and known needs rather than allocations based on assumed generic needs. This will form our strategy for increasing agricultural production and productivity.

The Government has identified 15 strategic commodities which were arrived at based on returns on investment, the number of households that grow a given commodity, their contribution to exports among other factors.

Under the category for food security the following commodities will be promoted: (i) Maize, (ii) Beans, (iii) Rice, (iv) Bananas, (v) Cassava, (vi) beef cattle and (vii) dairy cattle. Under the regional export potential category, the priority commodities are: (i) Maize, (ii) Beans, (ii) Cassava, (iii) Dairy cattle, (iv) Beef cattle, (v) Poultry. Under the third category of International export potential, the following commodities to be prioritized are: (i) Coffee (ii) Tea, (iii) Fish, (iv) Cotton, (v) Flowers, (vi) Vegetables and (vii) fruits. It is imperative to note that the commodities selected have a national character and, therefore, interventions will cover all the areas of Uganda.

The commodity approach will be implemented by partnering with the private sector. Government support using the commodity approach will be used to leverage both private sector and development partner resources through multi-stakeholder platforms. For example, in coffee, there is significant investment by the private sector in many processing facilities and provision of extension services as demonstrated by Kaweri Coffee in Mubende district. Similarly, private sector investment in the fruit processing is growing, with Coca Cola planning to invest heavily in fruit processing. With respect to development partners, we have a number of agencies including the African Development Bank, the European Union and others that are investing in specific value chains that include maize, oil seeds and coffee.

Transport Infrastructure

In order to ensure efficient movement of goods and people, the NRM Government continues to prioritize the upgrading and maintenance of the national road network to ensure that it is not only permanently motorable but also up to international standards. Our focus will mainly be on construction of several strategic national and feeder roads.

In addition, Government will also soon embark on improving the transport network and ease traffic congestion in metropolitan Kampala which will involve the expansion of key highways leading to and from the city, construction of fly-overs and introduction of the Rapid Bus Transport System within Kampala City. Kampala Capital City Authority will be provided with all the necessary support in its efforts to decongest the city and infrastructure improvements. With assistance from our development partners from the People’s Republic of China, the construction of the new Kampala-Entebbe highway will commence in 2012. Government is also planning to construct an alternative road to Jinja through a Public Private Partnership (PPP) arrangement.

I am aware that a number of the district roads taken over by the Central Government are not in good motorable condition. The condition of these roads has been greatly affected by the recent torrential rains. I am, therefore, directing Uganda National Roads Authority and the Uganda Road Fund to start implementing a work plan to rehabilitate these roads.

With assistance from the Government of China, we are also in the final stages of securing the road units for all local governments. This equipment will provide local governments with the necessary capacity to carry out periodic and routine maintenance of the district and community access roads.

However, despite the increased resources and the progress so far registered, the road sector is still characterized by a number of challenges. These include lack of value for money spent on numerous road projects, high unit costs and corruption by both political and technical officers within the sector who collude with the contractors to inflate contracts and also carry out sub-standard road works. For instance, I have been reliably informed that the unit cost of constructing Mbarara-Kabale-Katuna road is more than double what will be spent on the Rwandan side, the fact that the terrain is almost similar among other factors notwithstanding.

I am also informed that the recent innovation in this hemorrhage is through inflating Bills of Quantities by Engineers which then get translated into high bid prices. I want to caution all those involved in this kind of outright theft that the law will undoubtedly catch up with them sooner than later. I am repeating my directive to the Auditor General to immediately carry out a forensic value for Money Audit in the roads sector using a firm of international repute and urgently submit a comprehensive report.

Energy Infrastructure

Access to power is critical for any country’s development because it provides opportunities for increased industrial processing and production, social welfare, education, environmental protection and income generating activities. However, the country is currently experiencing acute power shortages arising out of insufficient power generation, amidst the sharply increasing demand for electricity for both domestic and industrial consumption. This, as I have told you many times, was caused by the sabotage of some elements in the 6th Parliament.

While there have been some delays in the commissioning of the first unit of the 250 MW Bujagali Hydropower Dam, the key Government interventions of provision of subsidized power from thermal sources and the commissioning of power in the small renewable energy plants have yielded significant benefits for the economy.

The Government subsidy has ensured that the full cost of power is not borne by the consumer as would have been the case had Government left the power tariffs to be determined by the forces of demand and supply. As a result, power tariffs have remained manageable. It is, however, evident that the Thermal power is too costly and unsustainable in both the short and medium term. It is estimated that since the year 2006, we have paid more than US$ 1.0 billion in Energy Subsidy. With the full completion of Bujagali hydro power station in 2012, an additional 250 MW will be added to the national power grid and power outages will become much less frequent. Government is also aware that in order to meet the increased demand for power to support industrialization and avert environmental degradation, we will have to scale up power supply by constructing more hydro-electricity generation plants. At present, the demand for electricity at peak hours is 450 MW. Yet electricity production, including the very expensive diesel generated electricity, is 375 MW. Therefore, the deficit is 75 MW. Therefore, with the 250 MW of Bujagali, the deficit will be eliminated for about two years. In order to avoid future problems, we must quickly move on other power projects. Government’s long-term intervention will be to increase power supply through increasing generation capacity. Priority will be given to the commencement of the construction of the 700 MW Karuma Hydropower project; and also soon start on construction of the 140 MW Isimba hydropower plant, which will be developed with private sector financing. We will also speed up arrangements to start on the first phase of the 600 MW Ayago hydropower. In addition to the big projects, several other mini-hydropower plants are being constructed by private developers such as at Mpanga, Buseruka and Ishasha. These will contribute an estimated additional 35 Megawatts to the national grid next Financial Year.

Most of these projects are being funded through a multi-pronged approach, that includes utilization of our own domestic revenues and through the Public-Private Partnerships (PPPs), in addition to traditional sources of financing from bi-lateral and multilateral institutions and non-concessional financing.

Oil and Petroleum

The recent discovery of significant amounts of oil reserves presents a new ray of hope to Uganda’s long term vision of transforming itself from a low income to a medium income and self-sustaining economy. Experience from some oil producing countries clearly demonstrates the need to have prudent management of the oil revenues through establishment of a strong and appropriate legal and institutional framework for oil revenue management. The NRM Government will ensure that these resources are managed in a manner that facilitates sustainable development and avoids economic distortions. Oil and gas resources will be managed in a manner that is consistent with the macro-economic framework of the country.

Because Oil is a non-renewable resource, the revenues will be only to the primary development sectors of the economy as identified in the National Development Plan (NDP). The key priority sectors will be in energy infrastructure including enhancing electricity generation, and transmission capacity and rural electrification; investment in rail transport and major road infrastructure; establishment of irrigation schemes to ensure availability of water for agricultural production; skills development through Science and Technology including enhancing technical and vocational education. Oil revenues shall not be used for consumption but for durable investments that will benefit the present and future generations. Oil and gas activities will provide opportunities for both forward and backward linkages in the country’s quest for industrialization. In order to achieve the above objectives, we will establish a strong and appropriate legal and fiscal regime to guide overall management of the oil resource.

Education and Skills Development

The introduction of Universal Education at both Primary and Secondary School levels has greatly increased school enrolment in the country. In addition, the liberalization of University and Tertiary education has seen the number of graduates qualifying from higher institutions of learning increasing sharply. However, there have been several significant constraints, pertaining to quality of education at all levels. The high number of unemployed graduates is a clear indication that the education system is not equipping the students with the critical skills required to create employment and job opportunities.

Studies have also consistently shown that UPE is still characterized by high rates of teacher absenteeism, high dropout rates, inability of children to gain an acceptable level standard of reading and writing. I have also established that the education sector is still marred by “ghost” schools, teachers and pupils. Most of these challenges are largely attributed to the weak inspection, supervision and monitoring. I am directing the Ministries of Education and Sports, Finance, Planning and Economic Development and of Public Service to immediately address the issue of “ghosts” in schools. I set up an inquiry into UPE almost three years ago but I am surprised up to now I have not received the report. In order to address the current problem of unemployment, Government is embarking on a comprehensive programme to promote vocational training to ensure skills development and job creation for the youth.

Efficiency of Public Service Delivery

Uganda has in the past undertaken numerous reforms aimed at strengthening the performance of Government. However, amidst all these reforms, delivery of public services is still impeded by various forms of inefficiency through wastage, laxity, and limited responsiveness to critical service needs. The key reasons for poor service delivery include procurement delays, non-compliance with standing regulations, corruption, inefficient resource allocation, inadequate monitoring and evaluation, institutional weaknesses, poor accountability, lack of performance-related remuneration, among others. In order to tackle these challenges, Government is taking the following measures:

i. Strengthening contract management, with emphasis on the key sectors such as roads, energy, education and health.
ii. The Public Procurement and Disposal of Assets Act has been amended to address the weaknesses in the previous law. The new law requires all Governments to prepare and link their annual Procurement Plans to the budget and work plans. These plans must be submitted to the Ministry of Finance, Planning and Economic Development and to PDDA. In addition, the approved procurement plan should be displayed on public notice board.
iii. Joining up Government to work as one based on the cluster approach. For example, a cluster approach to sanitation would clearly define mandates and responsibilities across education, health and water sectors to enhance services and reduce duplication. Monitoring and evaluation should also be undertaken at the cluster level. The Prime Minister should follow up implementation of this approach.
iv. Enhancement of public servants’ salaries with emphasis on teachers and scientists effective FY 2012/13 to address the issues of low morale and absenteeism. Priority will be given to pay for scientists as they are able to generate products of the brain that will earn more than our traditional colonial exports such as coffee, tobacco, etc. Recently, our scientists made an electric car, produced animal vaccines, added value to a range of our agricultural products and are able to make machine making machines.
v. Rotation of senior public sector managers to reduce corruption should be immediately undertaken. The policy will involve rotation of Permanent Secretaries,Undersecretaries, Directors, Accountants and Auditors every 2 years, which will address problems of stagnation and entrenched corruption tendencies.

Fighting corruption

Government remains committed to its political will to stump out corruption especially within the public service. While I salute the 9th Parliament for their efforts in this endeavour, I urge them to take time to verify any claims and work with the investigative institutions towards this end, avoiding undue excitement that might hamper the correct procedures.

As we get into the New Year, I call upon all Ugandans to continue to embrace patriotism and use our freedom of expression responsibly. Divergence of opinion and affiliations of any kind should not lead to intolerance; any legitimate views must be expressed and settled in a civil manner. Persons engaged in lawless activities shall continue to be handled by the law enforcement bodies within the constitutional provisions.

Let the year 2012 be the year of peace, hard work, accountability and efficient service with integrity. Government is committed to concretizing the measures already in place to ensure the prosperity of all Ugandans. We must aim at being a country of producers rather than of consumers.

I wish you all a happy and prosperous New Year Two Thousand and Twelve.

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Trends in aviation for 2011 and outlook for 2012

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Key trands in 2011 according to Air Baltic Corporation, indicate that fuel price increases. Early December, jet fuel price stood at close to 125 USD per barrel, or 20% higher than a year earlier; the higher fuel price is estimated to cost extra USD 60 billion to airlines around the world. The increased fuel price and fragile economic recovery dents into the profits of European airlines.

- Consolidation of airlines continues. To gain from economies of scale and respond to cost increases, consolidation of airlines continues. Examples include Southwest/AirTran in the US, Cimber/CityAirline/Skyways in Northern Europe, and Aerosvit/Dniproavia/Donbassaero in Eastern Europe.

- Challenges for airlines remain. Cost surges and relatively weak markets make airlines more exposed to risks and difficulty. American Airlines has filed for Chapter 11 protection, Russian low-cost carrier Avianova discontinued operations, while India’s Kingfisher and Spicejet entered a period of difficulty.

- Airport infrastructure for future growth. In the 21st century, aviation is the main driver of economic growth, and sufficient infrastructure is required to accommodate future passenger flows.

Several large airport infrastructure projects around the world, like those in Doha or Berlin, have entered their completion stage, to soon become ready to serve the traveller.

Riga Airport is part of the trend with its almost EUR 200 million earmarked for infrastructure development, an investment required to continue offering excellent service, even if the next decade again sees doubling of passenger numbers travelling via North Hub Riga to/from destinations in Europe, Scandinavia, Middle East, Russia/CIS.

Revolutionary aircraft technology becomes reality. Boeing 787 Dreamliner entered into service this year with the Japanese carrier ANA. Despite criticism for long delays, it is a revolutionary design, and airlines will benefit from its efficiency gains, to respond to cost increases.

Large orders for modern aircraft. Modern and efficient aircraft are good news for both the environment, and airlines saving on fuel cost and making tickets more affordable. This year, AirAsia made the largest Airbus order in history for A320neo, while Southwest ordered 150 pieces of Boeing 737Max aircraft, this order being Boeings largest by value in its history, the B737 family aircraft with a new engine.

Aggressive market entrants. Markets with proven demand have this year seen new aggressive entrants like Scoot, a new low-cost carrier of Singapore Airlines, or Flybe in the Baltic/Nordic region. This new competition is not only good news for the consumer, but also makes life difficult for very small regional airlines with few aircraft, and incentivises them to explore new areas of business, for example, introduce connecting flights for potential transit passengers.

Key trends in 2012
Eurozone crisis to dilute travel. The current eurozone crisis dilutes consumer confidence for the next year’s travel, thus fewer bookings are expected. The eurozone crisis also makes dollars more expensive for European airlines that pay a large portion of their bills in dollars.

Ancillary revenues to grow. Airlines around the world will seek to maximise their income by boosting ancillary revenue to offset cost increases. Customers will enjoy a wide array of services and innovations from paid internet on flights to probably such experiments as real estate sold during the flights, and much more.

Personalisation of services and multipartner loyalty programmes. Airlines will be more active to benefit from sophisticated multi-partner loyalty programmes. Unlike frequent flyer programmes, which essentially offer discounted flights, multipartner loyalty programmes offer greater insights in services and products that customers prefer.

Buying behaviour and purchase history enables better segmentation of customers and more personalised offers. Multipartner loyalty programmes, combined with the power of social media, will one day offer airline passengers to take a flight that has been chosen by their friends in Facebook, or a recommendation to visit a fish restaurant during their trip, if they frequently purchase fish food in a supermarket that participates in the loyalty programme.

Fleet modernisation to continue. The sustained high fuel costs will further incentivise airlines to upgrade their fleets with new generation jet and turboprop aircraft.

Taxation to become a greater burden for passenger. States see more opportunities to fill their coffers at the expense of air traveller, and 2012 will see the introduction of the Emissions Trading Scheme, increased air passenger duties in a number of states, and new security fees in others.

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Chinese tourists keen to experience individual travel

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In the near future, the sight of Chinese groups of tourists following their tour guides around to most beautiful tourist attractions could well become a thing of the past.

Young and wealthy Chinese citizens fascinated by technology and with a desire to experience individual forms of travel are no longer taking the kind of trips once popular with many Chinese people.

Chinese citizens’ travel habits are undergoing huge change. In order to keep up with the ever-increasing number of Chinese tourists the international travel industry must tailor its services to meet the demands of China’s new generation of tourists.

Chinese speaking staff, typical Chinese dishes, and communicating via China’s popular social media channels could well be the recipes for success.

The economic boom is the driving force behind Chinese citizens’ desire to travel. Well-educated young professionals in particular are benefiting from the economic boom and can afford to take international trips which focus on experiencing something new.

The demand is for high-quality service rather than low-cost group tours. China’s tourists want to experience individual travel.

While visiting as many attractions as possible remains an important part of a tour, factors such as relaxation and entertainment have now moved further up the wish list.

For many Chinese people shopping is still one of their favourite activities when travelling abroad. One indicator of this is the average amount of money they spend per visit, which has now reached double-digit figures.

In order for the travel industry to be acknowledged by Chinese tourists it must meet their specific requests and demands and respect their local culture and customs. Chinese speaking staff and audio guides in museums ensure that tourists feel welcome. For many travellers, additional comforts such as a kettle in one’s room for preparing snacks in between meals or Chinese dishes on the hotel restaurant menu are seen as respecting their culture.

Baidu instead of Facebook
Tour operators should also take the needs and habits of Chinese people into account on their websites. Individual information pertaining to the market as well as links to Chinese search engines such as Baidu are what is required, instead of simply translating one’s own content. Websites should be hosted in China to enable a quick response to any censorship activities. Furthermore, they should not contain any links to websites which are banned in China, such as Facebook or YouTube. Chinese citizens go on different social networking sites, and this must be taken into account.

For Chinese people, taking their specific cultural aspects into account is equivalent to affording someone respect, whereas for many Chinese tourists a website that ignores their needs is tantamount to a bad travel experience.

In China, social networking takes place through channels different to those in the West. Tourism managers need to be aware of typical national aspects, including in the digital sphere, in order to achieve success on the market.”

Digital natives – including with travel planning
For China’s young generation of digital natives especially, social media, online bookings and mobile technologies are indispensable tools for planning and booking trips.

In particular those who wish to travel abroad make use of online media to prepare in detail and to obtain information on their travel destination, and after a trip they share their experiences with other community members on the web. 92 per cent of China’s internet users go on social networking sites, around twice as many as in Europe or the US.

However, despite the rapid rise of online bookings for flights, tours and accommodation, they have not yet left conventional travel agencies behind.

Chinese tourists remain eager to travel, and Chinese citizens are well on the way to soon becoming one of the world’s main source markets for tourism.

According to estimates by the United Nations World Tourism Organization (UNWTO), 66 million Chinese citizens travelled abroad this year, 15 per cent more than in 2010. Even if the majority of these day trips and those including overnight stays are to former colonies, i.e. Hong Kong and Macau, the number of trips taken by Chinese citizens to other countries in Asia and beyond is increasing rapidly. IPK’s Asian Travel Monitor expects that by the end of the year Chinese citizens will have undertaken around 18 million trips with overnight stays to destinations abroad. The most popular countries in Europe for Chinese holidaymakers are Germany and France.

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Increased Tourist Flow and Oil make Uganda an attractive destination

It has been said that if Uganda’s infrastructure were to be improved, its resources could feed the entire African continent. Instead, the nation is one of the poorest and least developed countries in the world. However the potential for further development is undeniably present, and this is what has drawn large international airlines to enter the market. British Airways, Emirates, EgyptAir, KLM and South African Airways have been in the market for years, but it is the entry of Middle Eastern carriers such as Gulf Air and Qatar Airways in Oct-2011 through Dec-2011 that is boosting the nation’s aviation standing.

The country’s main international airport in Entebbe expects to break 1.5 million passengers in 2011 due to these services and is undergoing extensive improvement work to attract more carriers. The Ugandan Government approved the right for foreign investors to develop the airport, which will likely see a consortium of Middle Eastern developers take interest. The country’s designated national carrier, Air Uganda, is improving its offering as well, and is on course to launch domestic and more international services under its turn around business plan.

International carriers dominate capacity in Uganda

While neighbouring Rwanda sees 18,000 seats per week, the Democratic Republic of the Congo 15,000 and Burundi just 6,500 seats per week from four carriers, Uganda’s weekly seat capacity sits at over 31,000. Many international carriers, including Emirates, British Airways, KLM, South African Airways and KLM Royal Dutch Airlines serve the country with A340 or similar aircraft. The country’s newest entrant, Qatar Airways, launched service to Entebbe from Doha on 01-Nov-2011 with A320 aircraft. Gulf Air will be the next carrier to begin service on 05-Dec-2011 with A320 equipment as well. In total, 21 carriers operate at the airport. Four of these (Qatar Airways, Rwandair, Turkish Airlines and Gulf Air) began their operations in 2011.

Uganda international capacity, seats per week, by carrier:
28-Nov-2011 to 04-Dec-2011

Source: CAPA – Centre for Aviation and OAG

Qatar Airways, which holds a 6.5% share of the country’s international capacity, entered the market because it is politically stable and headed for greater growth with the discovery of oil reserves. CEO, Akbar Al Baker, is confident the route will be a success. More carriers are expected to enter the market in the upcoming years when the country establishes an oil refinery and begins exporting. According to the International Monetary Fund (IMF), Uganda’s GDP will grow 6.45% in 2011, 5.5% in 2012, and an estimated 7% from 2013 through 2016. The country’s population is currently 34 million people and this figure is expected to increase to 42 million by 2016.

Uganda capacity, seats per week, by carrier: 28-Nov-2011 to 04-Dec-2011
Source: CAPA – Centre for Aviation and Innovata

Discovery of oil generates Middle Eastern interest

Uganda has substantial natural resources including fertile soils, regular rainfall, as well as small deposits of copper, gold and other minerals. Its economy has great potential and has been described as one of the fastest growing in Africa. Its main agricultural exports include coffee, tea, cotton, tobacco and corn. Its largest import partners include Kenya, the UAE, China, India, Japan, South Africa and Germany.

Uganda’s trade with main partners: 2010

Source: IMF (DoTS)

The recent discovery of oil in 2006 is expected to give the country the economic boost needed to send it into the strata of middle-income countries. Oil will start pumping within the next few years and with it comes industrialization and infrastructure investment. Trade between Uganda and the UAE has been increasing year on year since the discovery, while Saudi Arabia, Bahrain, Egypt and Algeria remain strong trading partners.

Visitor arrivals rising but more investment in tourism needed

Arrivals to Uganda have been increasing except for in 2009, which saw levels slightly lower than in 2008. While the reason for arrival is not released by the Uganda Bureau of Statistics, travel for business is likely to see an increase in the coming years. The figures below include tourists, business arrivals and refugees.

Uganda’s visitor arrivals: 2006 to 2010

2006 2007 2008 2009 2010
769,662 883,230 1,163,368 1,094,834 1,274,96

Source: Uganda Bureau of Statistics

Most of Uganda’s arrivals come from Kenya, Ethiopia, Rwanda and South Sudan, although many of these arrivals come seeking refugee status. The Netherlands, UK, Belgium and Turkey are European countries with strong visiting populations.

Uganda arrivals by country: 28-Nov-2011 to 04-Dec-2011

Source: CAPA – Centre for Aviation and OAG

Business class seats at Entebbe International Airport accounts for 11.3% of the total capacity at the airport, which is well above the 5.1% worldwide average. This highlights Uganda’s status as a business destination. Capacity of first class seats is slightly below the worldwide average of 1.6%.

Entebbe Airport schedule by class of seat, one way weekly departing seats: 28-Nov-2011 to 04-Dec-2011

Source: CAPA – Centre for Aviation and Innovata

Areas in Northern Uganda, such as the Murchison Falls (Kabalega Falls) National Park and Kidepo National Park are slowly becoming popular tourist destinations, and have been somewhat promoted by the Ugandan Government, however more investment in this area is needed. Kipedo National Park is reached via Apoka Aistrip, which does operate scheduled services. The Muchison Falls National Parks is less connected and can be only be reach via charter services from private companies. Uganda’s tourism has the potential to increase even further if its infrastructure receives investment. The Ugandan Government needs to capitalise on the expected rise in visitor numbers and put investment into tourism as well as business and oil.

Pressure builds on Entebbe International Airport as capacity surges

Entebbe International Airport is expected to break 1.5 million passengers by the end of 2011. In 2007, the airport recorded 720,000 passengers and in 2009, 930,000. 2010 saw the airport break the one million passenger mark and this figure will continue to rise as new capacity is added. The increase however has put strain on the airport’s limited space and outdated facilities. Officials are concerned about space for aircraft, cars and cargo handling. While pressure continues to mount on the airport’s lack of resources, the Civil Aviation Authority (CAA) is unwilling to turn away new airlines due to their desire to increase revenue.

In 2004, Entebbe International Airport began a USD100 million improvement project, which is designed to enable the airport to handle up to two million passengers per year through the construction of a new terminal. Progress here has been slow with the project remaining largely incomplete, which puts pressure on resources and hinders Uganda’s growth prospects. Nevertheless the project has received international interest from the Changi Airport Group (Asia) and Dodsal Infrastructure Development (Middle East). China has loaned Uganda funds to complete the airport’s road connector project, which is still ongoing. Planned runway improvements will enable the airport to receive A380 aircraft, however work on the runway has not yet commenced.

The CAA also began work on a USD24 million Entebbe International Airport cargo project in 2004 but again, little progress has been made here. The project includes the construction of a new cargo centre with perishable and dry cargo buildings, freight forwarders building, customs building and truck off-loading area. It is unknown when this project will be completed.

While Entebbe International Airport is receiving investment and upgrades, albeit inconsistent and slow, Uganda’s remaining 45 other airports are not undergoing any improvements. Only five have paved runways and six have scheduled commercial services: Arua Airfield, Entebbe International Airport, Gulu Airfield, Abjumani Airfield, Apoka Airstrip and Moyo Airfield, according to Innovata. The northwest of the country, which is home to Arua Airfield, Gulu Airfield, Abjumani Airfield and Moyo Airfield, is well connected however the rest of the country remains un-reached by scheduled air service, creating a heavy dependence on the Albert Nile and highways. These airpfields and airport handle only domestic capacity, and are served by local carrier Eagle Air.

Location of Uganda’s airports with scheduled commercial services

Source: Google Maps

Air Uganda’s turnaround plan slowly moves forward

The story of Ugandan national carriers is largely an unsuccessful one. The nation’s official national carrier, Uganda Airlines, was liquidated in May-2001 after 24 years of operations. Attempts were made by the Ugandan Government to privatise the company however all interested parties, which included British Airways and South African Airways, pulled out, leading to the carrier’s demise. Uganda Airlines was established to replace the services operated by East African Airways – an airline run jointly by Kenya, Tanzania and Uganda – when it dissolved in 1977. The failure of Uganda Airlines was caused by mismanagement during the 1990s and weak demand.

After six years of no national airline, Air Uganda was established as the “designated” national carrier for Uganda in 2007. The carrier operates a regional network that covers Kenya, South Sudan, Tanzania and Burundi. Its first destination was to Kigali in neighbouring Rwanda, at a time when Rwandair was still trying to establish itself. Ugandan officials did not think of Air Uganda’s entry into Rwanda as competition, as initially the carriers operated their schedules at different times. Collaboration has improved since the establishment of a codeshare agreement in Sep-2010. Air Uganda now operates to Kigali with a daily frequency.

Air Uganda’s five-year development plan, which just entered its fourth year, includes more un-named destinations and the commencement of domestic operations. There is currently only one passenger airline that operates domestic services in Uganda, Eagle Air. Eagle Air serves seven airports with scheduled operations with its fleet of small turbo prop aircraft.

Eagle Air route map

Solid red line=scheduled service
Blue=charter
Red dotted=diverts to on request

Source: Airline Route Maps

Air Uganda’s 2012 schedule is said to include some of these planned new destinations however the company is still studying the commercial viability of these services and has not yet released details about destinations. Air Uganda has already announced plans to increase service to Juba in South Sudan and Mombasa in Kenya.

Air Uganda destinations and frequencies

Destination Frequency Status
Nairobi Three times daily Operating
Juba Daily Increase to twice daily on un-announced date
Dar es Salaam Six times weekly Operating
Zanzibar Six times weekly Operating
Mombasa Twice weekly Increase to three times weekly on 11-Dec-2011
Kigali Five times weekly Operating
Bujumbura Three times weekly Operatin

Source: CAPA – Centre for Aviation and Air Uganda.

Air Uganda operates a fleet of two 50-seat CRJ-200s and two 99-seat MD-87s. It has one MD-87 in storage and no aircraft on order.

Fly540 Uganda

Pan-African carrier Fly540, 49% owned by transport and mining conglomerate Lonrho Group, operates into Uganda from its Nairobi International Airport base. Fly540 has an established network in Kenya and would like an “equally strong network in Tanzania and Uganda”, according to Fly540 operations director, Nixon Ooko. Lately Fly540 has been focused on establishing operations in Angola (under the brand Fly540 Angola) and this has been a long and arduous process. Fly540 Uganda is responsible for the 3.4% of LCC capacity in Uganda. Fly540 Uganda needs to establish its domestic low cost operations in order to bring down the cost of travel within the country, which is unaffordable for most Ugandans.

Uganda seat capacity by carrier type: 28-Nov-2011 to 04-Dec-2011

Source: CAPA – Centre for Aviation and Innovata

Uganda gaining fresh wings

Uganda’s growing tourism industry, bright economic prospects and discovery of oil are helping it to become an attractive destination. With a wealth of international carriers operating there, and more coming, the country is likely to see increased capacity and tourism growth well into the future. The added competition is expected to break the dominance held by Emirates, British Airways and KLM, as well as increase the quality of service and affordability. The service and cost of domestic travel is set to improve as well, when Air Uganda and Fly540 commence their domestic operations.

Uganda Safaris                        Source: CAPA Centre for Aviation

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Luxury travel industry working together to exceed client expectations in 2012

The world’s most elite luxury travel specialists will meet in Cannes in December to source new ideas and meet new suppliers to satisfy evolving high spending customer demand at the leading ‘by-invitation-onlyInternational Luxury Travel Market (ILTM).

Simon Mayle, ILTM Marketing Manager, comments: “The high-end travel industry is currently facing a huge opportunity with new customers, hotels and luxury experiences from emerging markets. Luxury travellers from across the globe are broadening their travel tastes, seeking new and authentic experiences. As we prepare to meet at next week’s ILTM, creating and maintaining good relationships between agents, luxury travel suppliers and other partners in luxury travel design has never been more essential.”

The most established brand names in luxury travel from over 70 countries across the world have been approved to attend this year’s ILTM including Relais & Chateaux, The Dorchester Collection, Amanresorts, Orient Express Trains & Cruises and Four Seasons. There are also many new high-end travel suppliers attending, including luxury lodges such as Cicada Lodge in Australia, Minaret Station in New Zealand (accessible only by helicopter) and Pikaia Lodge – a 5* eco-lodge set in the crater of an extinct volcano in The Galapagos Islands. Other new, innovative experiences revealed at ILTM include Riad Kneife vintage and design shopping in Paris, Calvados Club whose programmes in the Balkans include truffle hunting in Istria, dining in historical Roman palaces or private fishing cruises or Luxury Adventures Iceland with their indigenous offering of black sand beaches, 130 volcanoes, 10,000 waterfalls and 24 hours of daylight.

The ILTM Ultratravel Forum on Monday 5 December will profile The Economist’s views of ‘The World in 2012’; an overview of ‘The New Luxurian’ – defining the luxury consumer by generation and a high-level live debate exploring ‘Does the Luxury Travel industry meet the needs of a new generation of Luxury Travellers?’.

Isadore Sharp, founder of Four Seasons Hotels and Resorts is the ILTM guest of honour and will also take part in a live interview on stage at the close of the Ultratravel Forum.

Shelby Donley of the US based Camelback Odyssey Travel commented: “ILTM really is the most important gathering of who’s who in the luxury travel industry as well as the place to find hidden new gems and make contacts at properties I’ve heard of but am not familiar with.  It also means that as we go into 2012, I will be able to better service my clients, as I will have real relationships with all the stakeholders in my designed travel programmes.

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Operational Guidelines for Ugandan Tour Operators and Travel Agents

1. TOUR OPERATORS

a). Location
Tour operators should choose locations which conform to the following characteristics:-
• Easy accessibility
• Clean and attractive
• A clearly visible sign board or office label
• A Presentable, adequately spacious office
• Availability of basic appliances i.e. telephone, fax, e-mail etc.
• Availability of basic utilities like water and electricity.

b). Staff
A model staff structure should include at least the following:-
• Managing Director
• Tours Manager
• Should have a minimum academic qualification of UCE (O-level) or equivalent.
• Must have good communication skills.
• Must have a second language in addition to English.
• Must have a valid driving permit for both small and commercial vehicles.
• Should be presentable, courteous and honest.
• Should be uniformed.

c). Vehicles

• All vehicles intended for tour operations must be registered with the Ministry of Tourism, Wildlife and Heritage vehicles intended for tour operations must be in very good mechanical condition and must be comprehensively insured with a recognized and reputable firm.
• Tour operation vehicles must be registered in the company’s name.
• Each tour operator must have a minimum of two tour vehicles plus utility vehicles.
• Tour vehicles must be for the exclusive use of tourists and should preferably have sliding roofs.

d). Capital
Each tour operating company should have a minimum authorized share capital of twenty million shillings (Shs. 20,000,000/=), must be financially sound and must conform to all accounting and auditing conditions.

f). Fees
The annual licensing fee is Shs. 50,000/= subject to revision.

g). Foreign Based Tour Operators
All foreign based tour operators must have a licence to operate in Uganda and are subject to the provisions of the Tourist Agents (Licensing) Act, 1968 and the Tourist Agents (Licensing) Regulations, 1972.

g). General

• All tour operators are encouraged to be members of the Association of Uganda Tour Operators (AUTO)
• All applicants for licenses must fill a standard form in accordance with Schedule 2 of the 1972 Regulations.

2. TRAVEL AGENTS

a). Location
Requirements are the same as for tour operators, but should preferably be on the ground floor.

b). Staff
A model staff structure should include at least the following:-
• Managing Director / General Manager.
• Reservations /Ticketing Officer
• Accounts Officer
• Office Messenger

c) Staff Qualifications
Managing Director / General Manager
• Must have proven knowledge of airline operations
• The minimum academic qualification should be UACE (A-Level) or equivalent
• Must have a pleasant character, good public relations and good communication skills.

Reservations / Ticketing Officer

• Should have relevant qualifications and experience in ticketing
• Should have a minimum academic qualification of UACE (A-Level) or equivalent.
• Should be computer literate.
• Should have one of foreign language other than English.
• Should have good public relations and communication skills.

Accounts Officer
• Should have a minimum academic qualification of UDBS or equivalent

Office Messenger
• Should have a minimum academic qualification of UCE (O-level) or equivalent
• Should be presentable and honest and should be uniformed

d) Vehicles
• Each travel agent must have one vehicle for administrative duties
• The vehicle must be sound, marked clearly with and registered in the company=s names

e) Capital
Each travel agent should have a minimum authorized share capital of ten million shillings (Shs. 10,000,000/=), must be financially sound and must conform to all accounting and auditing conditions.

f) Fees
The annual licence fee is 50,000/= subject to revision.

g).General
All travel agents are required to be members of TUGATA
All travel agents must conform to IATA regulations.
All applicants for licences must fill a standard form in accordance with Schedule 2 of the 1972 Regulations.

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Tourism Investment Forum for Africa (INVESTOUR)

The Tourism Investment Forum for Africa (INVESTOUR) is a joint initiative of the United Nations World Tourism Organization (UNWTO), the International Tourism Fair of Madrid (FITUR) and Casa África (representing the Spanish Government) that arises from the growing importance of Tourism in Africa as a catalyst of socio-economic development and recognition of its potential as a destination for tourism investment from Spain.

The overall objective of the Forum is to promote sustainable tourism development in Africa by opening up its destinations to the Spanish outbound and investment market, in the occasion of FITUR, fostering the growth of Africa’s entrepreneurial fabric and job creation. The Forum is divided in two sessions, a first session focused on presentations and debates, and a second session dedicated to “Business to Business” (B2B) meetings between African project Managers and Spanish Investors.

The first edition of INVESTOUR took place 21 January 2010 featuring the Economic Community of West African States (ECOWAS) as invited region. The success of the first session led to the organization of the second edition, held 20 January 2011, featuring the Southern African Development Community (SADC) as invited region and its tourism body the Regional Tourism Organization of Souther Africa (RETOSA).

For its third edition, INVESTOUR will receive the Economic Community of Central African States (CEMAC) and the East African Community (EAC) as invited regions. The event will take place 19 January 2011 in Madrid, in the occasion of the 32nd edition of FITUR.

For more information on INVESTOUR 2012, please visit the website: http://www.ifema.es/ferias/fitur/investour/index.html

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President Museveni launches Kiira EV

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President Yoweri Museveni has launched Makerere University’s pioneer electric car, Kiira EV. The President, who arrived at the university at about 12:30, also took a ride in the two-seater car.

This is very good,” the President kept on saying as was being driven by Paul Musasizi, a lecturer at the university’s college of engineering who led the team of students that designed and assembled the Kiira EV.

The drive from the college premises to the department of food science and technology, a stretch of quarter a kilometer, lasted about 10 minutes.

The green car, which cost sh9.3m, weighs 1,000kg and powered by a lithium ion battery, can cruise at a speed of over 100km/h. While ordinary cars have engines and use fuel, Kiira EV only depends on power supplied by the lithium ion battery.

As a result, the car has zero emissions and is mute as it cruises. The battery can last for a distance of 80km before recharging for about four hours with electric power.

The car is good. What is happening at Makerere is a renaissance; you fellows are waking up from a long slumber,” President Museveni told the university dons after launching the Kiira EV.

A team of journalists from Japan, the lead manufacturer of vehicles, witnessed the launch as they kept on filming the car. Led by Jean Baptist, the director of the Japan Broadcasting Corporation, the group came into the country a fortnight ago upon reading the news of Makerere testing Kiira EV.

President Museveni commended the team that worked on the car and promised to inject more funding into scientific innovations so as to accelerate economic development in the country.

He said preparations were in final stages to increase salaries for scientists up to near international standards. This, the President said, would motivate staff and curb brain drain.

He, however, revealed that he was facing “a lot of resistance” in the Government because officials still wanted salaries to be based on protocol and not one’s profession and contribution to the economy.

My view is that people’s pay should depend on the market price. If you are an administrator and we sack you, we can easily get a replacement. But if one scientist goes, it is not easy to replace him,” he noted.

The President also toured the food technology and business incubation centre, which, together with the car project, is among Makerere’s innovations the Government funded to the tune of sh25b.

Having set up 11 agro processing enterprises, the centre has employed 116 graduates and created jobs for over 400 raw material suppliers besides market for farmers’ produce.

Prof. Tickodri Togboa, the overall head of the car project, said they needed over 50 acres of land to set up a center for research in transportation technology so as to operate at large scale. He said the team had already embarked on building a 30-seater SUV electric minibus that would be launched in 2013.

The vice-chancellor, Prof. Venansius Baryamureeba, said the university was also planning to set up a high-tech teaching hospital in Katalemwa, along Gayaza road, to enhance medical training in the country.

Out of the top 100 hospitals in the world, 61 are using university hospitals,” he noted, asking the President to support the university’s quest for a concessional loan to fund the project.

The college of agriculture would also be relocated to Kabanyoro in Wakiso district to boost agricultural training and research, which Baryamureeba described as key factors to development.

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EA passports to obtain international recognition

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Holders of the East African passports have received good news after it emerged that plans are underway to upgrade them from regional to international status.

Starting 2012, the passports will be printed on a wider scale and will operate within the whole region, alongside the national passports but the internationalisation of the same could be before end of next year, the EA Parliament heard yesterday.

Addressing the EA Legislative Assembly plenary session in Burundi capital Bujumbura, the chairman of the EA Council of Ministers, also Burundian EA Affairs Minister, Ms Hasfa Mosi, did not offer a definite month when the passports would start operating beyond the region.

The task force made the case studies from Belgium and Italy and found no legal requirements to internationalise the EA passports,” she said.

The process started in 2005 with the council of ministers directing the secretariat to work out a way of internationalising it, and a task force of immigration experts was also put in place to design it with security features but later stalled because they waited for Rwanda and Burundi to include their security features.

Also known as the new-generation passport, it will appear in Diplomatic Service and Ordinary categories.

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