ABTA announces 100 member mark reached

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The Association was launched in February last year with the aim of providing a platform for African Business Travel professionals to work together towards elevating the standard of the Business Travel Industry across the Continent.

Says Monique Swart, ABTA Founder: “We are so delighted with the incredible support and enthusiasm that ABTA has received, which is evident from the fact that we reached our 100 Member goal a few weeks back and now actually have 113 Members – achieved less than a year after launching.  I can tell you from past experience in the travel association industry that it is unheard of to have so many new members in such a short space of time.”

Although ABTA have their sights set on the African Continent as a whole, with initiatives planned in South Africa, Namibia, Nigeria, Ghana and Angola this year, Swart says that the majority of Members currently are from South Africa (62%) with Nigeria and Namibia representing 20% and 11% respectively, and the remainder made up by Members from Angola, Kenya, Ghana, Tunisia and Swaziland.

The Association’s Membership is open to all individuals who fulfil any functions to do with business travel within their organisation. Swart says that just over a third of ABTA’s Membership is Corporate – ranging from junior travel bookers to mid level travel managers to senior level procurement officers, with the remainder consisting of the leading TMC’s, agents and travel industry suppliers across the regions.

As Africa becomes an increasingly popular expansion destination for many international players, there is a need for us to raise the bar in the way we manage, buy and supply business travel.  ABTA serves its Members by providing relevant and instantly useable benefits and an unlimited supply of opportunities for learning and professional development, in line with international standards and best practice” said Swart.

The Association provides not only opportunities for region-specific Travel Management education and peer-to-peer networking, but also supplies Members with cutting edge information on international industry trends via its Global Education Partner – The Association of Corporate Travel Executives (ACTE).

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Chinese Outbound Travel to Exceed 80 Million Trips in 2012

China has had yet another year of massive growth in terms of outbound tourism, confirming the predictions made by COTRI at the beginning of 2011. The China Tourism Academy (CTA) put the final figures as approximately 70 million trips overseas in 2011, an increase of more than 20% from the 57.4 million trips in 2010. The 13 million jump from 2010 to 2011 corroborates the prediction made by the Director of COTRI China Outbound Tourism Research Institute, Professor Dr. Wolfgang Georg Arlt, who in January 2011 boldly said to expect a double-figure increase, despite the conservative estimates made by others in the field.

China hot on the heels of the largest tourism source markets

China ranks in third place as a global outbound tourism source market, however it is closely following the two greatest source markets with very narrow margins. Germany and the USA hold on to the two top positions, yet the gap between the three countries is decreasing and predictions that the future of international tourism lies with China still stand strong. Taleb Rifai, Secretary-General of the UNWTO United Nations World Tourism Organisation, recently said “we can expect to see China become the number one country in terms of both receiving and sending tourists in the next five to seven years”. A study by Commerzbank in Germany arrives at a similar conclusion; according to Jutta Kayser-Tilos, an economist at Commerzbank, “against the backdrop of continued strong growth of the Chinese economy, it is expected that the title of ‘Travel World Champion’ will soon go to China“. For many destinations, including non-neighbouring countries like Australia or the Maldives, China is already the most important inbound tourism source market today.

Chinese tourists are spending more than ever
CTA have reported that the tourism spending of Chinese consumers is now over 69 billion USD, a massive increase on the 55 billion USD spent by Chinese tourists in 2010. Figures from Commerzbank show that China holds a steady third position in terms of spending:

English 2011 Expenditure

As Prof. Dr. Arlt argued in 2011, without any major setbacks to dissuade Chinese spending, the affluent middle and upper classes are “showing off to the world their increased purchasing power in the major tourism destinations”.

Luxury tourism develops

China’s upper class is constantly growing, and soon there will be more millionaires in China than any other country. Luxury travel has made vast leaps; according to the Chinese Millionaires Wealth Report 2011 published by Hurun, the percentage of wealthy Chinese people that travel is now 29%, a large increase compared to 2009 when only 16% travelled.

Chinese millionaires have taken on average three overseas trips in the past year, with female millionaires travelling more than male, and men more likely to travel for business.

The most popular times to travel have been the Chinese National Holiday in October, followed by Chinese New Year and the Labor Day Holiday in May. The major destinations that have been increasing in popularity for Chinese luxury tourists are France and Japan, whilst Hawaii has been losing favour.

France is also the number one shopping destination for Chinese tourists, with Germany in second place and then followed by the UK and Italy, according to Global Blue, a company which provides analysis of international shopping and spending habits.

It has been reported that in the past year there has been a 91% increase in Chinese traveller spending on shopping in destinations, likely due to the huge increase in numbers of travellers and the luxury market becoming more developed.

Evidence that New Chinese Tourists are emerging

COTRI has been widely sharing its discourse about the New Chinese Travellers, who opt to travel independently away from traditional group tours. According to a report by Global Blue, the majority of wealthy Chinese people choose to make their own bookings, and travel as free and individual tourists. There has been a vast increase compared to the number of people who have claimed to do so in previous years, thus supporting COTRI analysis that this segment of the market is developing rapidly.

COTRI predicts 80+ million border crossings in 2012
Fifteen years ago, when the UNWTO forecast that by 2020 there will be over 100 million Chinese people travelling abroad it appeared to be wishful thinking, as the number was still below 10 million at that time. However, this 100 million mark will only be two more years away if growth continues at 20%. This high growth is likely to be maintained, as Chinese citizens are benefitting from advances in transportation and communication, and policies set by the government in China and overseas continually becoming more open. The expanding tourist base will be demanding particular standards in order to meet their unique needs, challenging the assumption that “western” tourist behaviour is the norm in international tourism.

The Chinese economy will face serious challenges in the months ahead, with a return to double-digit GDP growth rates unlikely for the foreseeable future. Nevertheless, status-enhancing overseas trips will continue to be an important aspect of the affluent Chinese consumers’ expenditure. Looking to 2012, CTA expects an increase in Chinese outbound tourism of 12%, yet COTRI is again more optimistic.

Prof. Dr. Arlt predicts that “unless there are major natural disasters or a new contagious disease scare, in 2012 COTRI expects the number of border crossings from mainland China to surpass 80 million and the average spending per trip to surpass 1,000 USD”.

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ITB Berlin 2012: driving force for new trends and established industry meeting place

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The countdown to the 46th ITB Berlin, which takes place from 7 to 11 March 2012, has begun. Many of the halls at the world’s leading travel trade show are already booked up. Overall, Messe Berlin expects around 11,000 exhibiting companies and organisations from more than 180 countries to be present in the 26 halls on the Berlin Exhibition Grounds. David Ruetz, head of ITB Berlin: “Bookings are level with last year’s figures, once again confirming ITB Berlin’s role as the travel industry’s leading international platform. Furthermore, ITB Berlin 2012 is living up to its reputation as the travel industry’s driving force. The ITB Berlin Convention’s agenda features up-to-the-minute and forward-looking themes and leading experts will be taking part in the debate. Among the topics will be cruises and tourism market developments in the Arab states.”

The focus is on the partner country Egypt which will be organising the opening ceremony on the eve of ITB Berlin. During the fair all of Egypt’s local regions will be presenting their wide range of products and services to trade visitors and the general public in Hall 23a.

Newcomers and returning exhibitor mirror the changing travel market

More exhibitors from the Far East and Southeast Asia will be at ITB Berlin than ever before. Indonesia, a booming tourism region, is making its way onto the market and Vietnam will also be strongly represented. Exhibitor numbers from China and Mongolia have grown significantly too, with nearly two dozen newcomers taking part. This trend is reflected by the fact that Hall 26 is now completely booked up, as is Hall 5.2a, which will mainly feature exhibitors from Southeast Asia and Australia. India (Hall 5.2b) will be occupying additional display areas in Hall 5.2a. New hotels from Rajasthan and Kerala will be exhibiting their products and services. The number of individual exhibitors from Bhutan has risen considerably too. Exhibitor numbers from Central Asia (Hall 7.2b) are also very high, due to the return of Bangladesh, absent from ITB Berlin since 2007, and to a rise in individual exhibitors from Uzbekistan.

Halls 20 and 21, where Uganda and other African countries are  exhibiting, will also witness newcomers and the return of several countries. For example, the Republic of Côte d´Ivoire is back at ITB Berlin, as is Chad, which will be exhibiting in Hall 21, the first time since 1999. The Democratic Republic of Congo is also back at ITB Berlin. Algeria, Tunisia, Morocco and Libya will all be occupying larger stands. Réunion’s is expanding by 50 per cent.

Hall 25 will see numerous new arrivals. After several years’ absence Deutsche Lufthansa will be back at the show. Among those exhibiting for first time will be cruise tour operators such as Passat Kreuzfahrten, TUI-Flussgenuss, Hapag-Loyd and Plantours. Software providers will be debuting in this section, including Tripadvisor, Unister, Mystifly, Air Fast Tickets, Expedia, Travel Guru (India), Booking Markets and z-direct.

The USA will be occupying a larger stand in Hall 2.1, as will several countries from Central America: Panama, Nicaragua and Honduras (Hall 3.1). Short-haul destinations are becoming more popular, with growth in the European halls reflecting a significant tourism trend. Among other newcomers are exhibitors representing Portugal, Greece, Italy, Spain and the Turkish Riviera.

The wellness boom continues. Hall 16 is fully booked up and on the open days for the general public a big programme of stage events hosted by Beauty 24 will be taking place here.

Tour operators

More Travel from Latvia and Chic Outlet Shopping, who are also newcomers to the show, will be displaying their products in Hall 18. Under the Holland Classics brand name, Keukenhof, Floriade World Expo Holland 2012 and numerous other partners will be exhibiting Dutch specialities on its stand.

The Gay & Lesbian Travel section no longer represents a niche market, a trend mirrored by the growth in products on display in Hall 2.1. For the first time Brazil will be hosting its own stand and exhibitors from Greece, Mexico and Portugal will also be debuting at the show. Inside the trade visitor area the Pink Pavilion boasts its own genuine Viennese coffee house. For the first time in its history Dertour has released a gay and lesbian travel catalogue, a reflection of the expanding market. Adventure travel and socially responsible tourism are also growth markets. Together with many newcomers from South America, as well as Geoparcs and organisations such as the Rainforest Alliance, Atmosfair, Myclimate, Ecpat, Tourism Watch, TourCert and the International Eco Tourism Society, Greenland will be promoting itself as a new destination in Hall 4.1. One of the high points at ITB Berlin 2012 will be the celebration of the thirtieth anniversary of RUF Jugendreisen.

Travel technology plays an increasingly important role

The number of exhibitors back at the show representing mobile travel and social media mirrors the continuing success of the eTravel World platform in Hall 7.1c. This section has been booked up since December, an indication of the market’s growing significance and the dynamic developments taking place here. Companies representing social review management services such as Reevoo and Review Pro will be setting new trends. Thursday and Friday will mark the high points of the programme of stage events. On Thursday and Friday international panel discussions debating travel blogs will be taking place at ITB Berlin. This is the first time simultaneous interpreting into English and German will be available at these events. On the Saturday of the show in Hall 7.1c an app marathon will be taking place that offers the general public an overview of the world of travel apps. ITB Berlin supports the Travel App Guide which will be re-released to coincide with ITB Berlin 2012.

Trade visitors will be able to obtain in-depth knowledge about social media not only at the eTravel World but also at the PhoCusWright@ITB Travel Technology Convention on Wednesday, 7 March and at the Marketing and Distribution Day on Friday, 9 March at the ITB Berlin Convention.

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President Museveni’s 2012 New Year Message

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Fellow Ugandans,

I congratulate you all, upon the completion of the year 2011 and wish you a prosperous 2012. I wish to convey my sympathies to all who have experienced losses and misfortunes during the course of the year. We thank God for all the successes we have had as individuals and as a Nation. I congratulate the Uganda National football team, the Uganda Cranes, for winning the CECAFA Senior challenge cup. I congratulate our athletes who got medals in Maputo, particularly, Kipsiro, Negesa, Akoru Christine and Mugabi Silver.

As we start the next year, government continues to work on the priorities set out for the 2011/12 Financial Year:

i. Infrastructure development in roads, railways and energy;
ii. Enhancing agricultural production and productivity;
iii. Employment creation, especially for the youth, women and in Small and Medium Enterprises;
iv. Human Resource development; and
v. Improving service delivery

Uganda’s economic performance over the last year has continued to be robust, even in the face of challenges. This is clear manifestation of the resilience that has been built by consistent economic policy and management of the NRM Government, enabling the economy to resist the economic shocks, both local and global, over the last decades.

Economic growth rates have averaged 6.5 per cent per annum in real terms and the exchange rate of the Uganda Shilling has not suffered major volatility, the increase rate of exchange being beneficial to exporters and reigning in increased demand for imports. Inflation has been at single digit over the years and the recent surge caused by rising food and fuel prices has abated. As compared to other global and in Regional economies, the overall performance of the Uganda economy has been comparatively better.

As we commence the Year 2012, there are numerous opportunities that present themselves to Ugandans from the challenges that we have all faced in the past year. It is imperative that Uganda seize these opportunities to increase production and household incomes as increased prices are meant to be a stimulus rather than being a short-term constraint.

Economic Performance

National Output

During 2011, total National Output of goods and services, or Gross Domestic Product (GDP) was estimated to grow at 6.4% in the year ending June 2011 amounting to a total GDP of the Uganda Economy of Uganda shillings 38.73 trillion (US$ 16.7 billion). The growth performance was quite good despite the pressures that emerged late in the second half of the financial year that led to increasing food
and fuel price inflation. The GDP growth rate was an increase from 5.9% registered during the previous financial year, while the global economy recovered slowly from recession. Isn’t this continued growth of the economy of Uganda, in spite of the bad economic situation globally, a shame to those who were predicting doom at the beginning of the year? It is good that many Ugandans, especially in the countryside, did not believe these charlatans. The few Ugandans that believed these charlatans should remember what is written in the Gospel of St. Matthew, 6: 30-31, which says: “….O you people of little faith...”

Prices and Recent Inflation Trends

Since February 2011, Uganda, like other East African countries, has been experiencing inflationary pressures, with prices rising from 1.4% per annum in November 2010 to 27% per annum in December 2011. The increase in inflation in Uganda over the last year was driven primarily by the following factors:-

i. High regional demand for food, arising from widespread drought in the region;
ii. High international fuel prices;
iii. Imported inflation leading to rise in prices of capital and consumer goods and services;
iv. Poor rainfall in a few areas of the country resulting in reduced market supply of food; and
v. Impact of a weaker shilling against the dollar due to a strong dollar globally.

Food crop prices have registered the greatest increase rising from negative 5.5% November 2010 to 20.4% in December 2011. Food prices have, themselves, been driven up sharply in the last 12 months because of the following two factors. Firstly, constraints to food production, notably poor rainfall in some parts of Uganda has led to lower than normal food production in some parts of the country. The second reason has been the increased local and regional demand for food. While demand for food increases, without commensurate production the prices inevitably shoot up.

I reiterate that this challenge presents an opportunity for farmers to increase production, since there is increased certainty that their produce will be sold at higher prices than when they only fetched a mere pittance for their efforts. Commensurately, increased production of food will enable the eventual lowering of food prices, which will benefit non-food producers such as industrial workers and other urban-based consumers.

External Sector Developments

During the year, the Uganda shilling had continued to depreciate against the United States Dollar. The exchange rate of the Uganda Shilling to the United States Dollar depreciated from 1,900 in 2009 to 2,400 early December 2011. This was due to two main reasons. First, the depreciation in the initial phase reflected a market-based correction of the exchange rate since the Uganda Shilling was over-valued, a factor that penalized exports, as export earnings in foreign currency earned less Uganda Shillings.

The second factor causing the depreciation of the Uganda Shilling was observed more recently at the end of 2010, as the growth of Uganda’s export earnings has not been at the same pace as the growth in the import bill. Total export receipts of goods increased from US$ 2.2 billion in 2009 to US$ 2.3 billion in 2010. This could have been higher if the demand for exports in developed countries had not slowed down as a consequence of the global economic crisis. In comparison, Uganda’s import bill grew by 9.1% from US$ 4.3 billion in 2009 to US$ 4.7 billion in 2010, having fallen by only 5.4% in the previous year.

In addition to slow growth in export receipts, several of the main sources of foreign exchange inflows – remittances,tourism, private capital etc, were negatively affected by the global economic crisis.

Hence, the depreciation of the shilling was an organic mechanism that helped us to discourage excessive imports. Additionally, a depreciated shilling encourages exports because you earn more shillings in each dollar. With strong Regional demand for food, this is a good opportunity for exports.

The National Resistance Movement Government is prioritizing the following interventions to support increased production of goods and services:

Agriculture

Agriculture remains the backbone of our economy and is identified as one of the most critical primary growth sectors of our National Development Plan. That is why over the years, Government has implemented numerous interventions with the objective of transforming the millions of Ugandan households currently in subsistence agriculture to commercialized agriculture. It has long been recognized that structural transformation entails moving away from relying on rudimentary methods such as rain-fed agriculture to irrigation, from the hand-hoe to mechanized agriculture; and from production for household consumption to production for the market with associated value addition through agro-processing.

The Government will, therefore, address the critical concerns of food security, household incomes, value addition and exports growth through a commodity-based approach within the context of the agricultural zoning strategy of 2004. The commodity approach will allow for focusing interventions on a few strategic commodities at a time, thereby increasing the likelihood of getting maximum value from the resources invested in each commodity. It also permits for a more realistic way of addressing cross-cutting issues such as extension services, provision of planting/stocking materials, machinery for land preparation, irrigation, disease and pest control and post-harvest handling. This is because the resources will be allocated based on the immediate and known needs rather than allocations based on assumed generic needs. This will form our strategy for increasing agricultural production and productivity.

The Government has identified 15 strategic commodities which were arrived at based on returns on investment, the number of households that grow a given commodity, their contribution to exports among other factors.

Under the category for food security the following commodities will be promoted: (i) Maize, (ii) Beans, (iii) Rice, (iv) Bananas, (v) Cassava, (vi) beef cattle and (vii) dairy cattle. Under the regional export potential category, the priority commodities are: (i) Maize, (ii) Beans, (ii) Cassava, (iii) Dairy cattle, (iv) Beef cattle, (v) Poultry. Under the third category of International export potential, the following commodities to be prioritized are: (i) Coffee (ii) Tea, (iii) Fish, (iv) Cotton, (v) Flowers, (vi) Vegetables and (vii) fruits. It is imperative to note that the commodities selected have a national character and, therefore, interventions will cover all the areas of Uganda.

The commodity approach will be implemented by partnering with the private sector. Government support using the commodity approach will be used to leverage both private sector and development partner resources through multi-stakeholder platforms. For example, in coffee, there is significant investment by the private sector in many processing facilities and provision of extension services as demonstrated by Kaweri Coffee in Mubende district. Similarly, private sector investment in the fruit processing is growing, with Coca Cola planning to invest heavily in fruit processing. With respect to development partners, we have a number of agencies including the African Development Bank, the European Union and others that are investing in specific value chains that include maize, oil seeds and coffee.

Transport Infrastructure

In order to ensure efficient movement of goods and people, the NRM Government continues to prioritize the upgrading and maintenance of the national road network to ensure that it is not only permanently motorable but also up to international standards. Our focus will mainly be on construction of several strategic national and feeder roads.

In addition, Government will also soon embark on improving the transport network and ease traffic congestion in metropolitan Kampala which will involve the expansion of key highways leading to and from the city, construction of fly-overs and introduction of the Rapid Bus Transport System within Kampala City. Kampala Capital City Authority will be provided with all the necessary support in its efforts to decongest the city and infrastructure improvements. With assistance from our development partners from the People’s Republic of China, the construction of the new Kampala-Entebbe highway will commence in 2012. Government is also planning to construct an alternative road to Jinja through a Public Private Partnership (PPP) arrangement.

I am aware that a number of the district roads taken over by the Central Government are not in good motorable condition. The condition of these roads has been greatly affected by the recent torrential rains. I am, therefore, directing Uganda National Roads Authority and the Uganda Road Fund to start implementing a work plan to rehabilitate these roads.

With assistance from the Government of China, we are also in the final stages of securing the road units for all local governments. This equipment will provide local governments with the necessary capacity to carry out periodic and routine maintenance of the district and community access roads.

However, despite the increased resources and the progress so far registered, the road sector is still characterized by a number of challenges. These include lack of value for money spent on numerous road projects, high unit costs and corruption by both political and technical officers within the sector who collude with the contractors to inflate contracts and also carry out sub-standard road works. For instance, I have been reliably informed that the unit cost of constructing Mbarara-Kabale-Katuna road is more than double what will be spent on the Rwandan side, the fact that the terrain is almost similar among other factors notwithstanding.

I am also informed that the recent innovation in this hemorrhage is through inflating Bills of Quantities by Engineers which then get translated into high bid prices. I want to caution all those involved in this kind of outright theft that the law will undoubtedly catch up with them sooner than later. I am repeating my directive to the Auditor General to immediately carry out a forensic value for Money Audit in the roads sector using a firm of international repute and urgently submit a comprehensive report.

Energy Infrastructure

Access to power is critical for any country’s development because it provides opportunities for increased industrial processing and production, social welfare, education, environmental protection and income generating activities. However, the country is currently experiencing acute power shortages arising out of insufficient power generation, amidst the sharply increasing demand for electricity for both domestic and industrial consumption. This, as I have told you many times, was caused by the sabotage of some elements in the 6th Parliament.

While there have been some delays in the commissioning of the first unit of the 250 MW Bujagali Hydropower Dam, the key Government interventions of provision of subsidized power from thermal sources and the commissioning of power in the small renewable energy plants have yielded significant benefits for the economy.

The Government subsidy has ensured that the full cost of power is not borne by the consumer as would have been the case had Government left the power tariffs to be determined by the forces of demand and supply. As a result, power tariffs have remained manageable. It is, however, evident that the Thermal power is too costly and unsustainable in both the short and medium term. It is estimated that since the year 2006, we have paid more than US$ 1.0 billion in Energy Subsidy. With the full completion of Bujagali hydro power station in 2012, an additional 250 MW will be added to the national power grid and power outages will become much less frequent. Government is also aware that in order to meet the increased demand for power to support industrialization and avert environmental degradation, we will have to scale up power supply by constructing more hydro-electricity generation plants. At present, the demand for electricity at peak hours is 450 MW. Yet electricity production, including the very expensive diesel generated electricity, is 375 MW. Therefore, the deficit is 75 MW. Therefore, with the 250 MW of Bujagali, the deficit will be eliminated for about two years. In order to avoid future problems, we must quickly move on other power projects. Government’s long-term intervention will be to increase power supply through increasing generation capacity. Priority will be given to the commencement of the construction of the 700 MW Karuma Hydropower project; and also soon start on construction of the 140 MW Isimba hydropower plant, which will be developed with private sector financing. We will also speed up arrangements to start on the first phase of the 600 MW Ayago hydropower. In addition to the big projects, several other mini-hydropower plants are being constructed by private developers such as at Mpanga, Buseruka and Ishasha. These will contribute an estimated additional 35 Megawatts to the national grid next Financial Year.

Most of these projects are being funded through a multi-pronged approach, that includes utilization of our own domestic revenues and through the Public-Private Partnerships (PPPs), in addition to traditional sources of financing from bi-lateral and multilateral institutions and non-concessional financing.

Oil and Petroleum

The recent discovery of significant amounts of oil reserves presents a new ray of hope to Uganda’s long term vision of transforming itself from a low income to a medium income and self-sustaining economy. Experience from some oil producing countries clearly demonstrates the need to have prudent management of the oil revenues through establishment of a strong and appropriate legal and institutional framework for oil revenue management. The NRM Government will ensure that these resources are managed in a manner that facilitates sustainable development and avoids economic distortions. Oil and gas resources will be managed in a manner that is consistent with the macro-economic framework of the country.

Because Oil is a non-renewable resource, the revenues will be only to the primary development sectors of the economy as identified in the National Development Plan (NDP). The key priority sectors will be in energy infrastructure including enhancing electricity generation, and transmission capacity and rural electrification; investment in rail transport and major road infrastructure; establishment of irrigation schemes to ensure availability of water for agricultural production; skills development through Science and Technology including enhancing technical and vocational education. Oil revenues shall not be used for consumption but for durable investments that will benefit the present and future generations. Oil and gas activities will provide opportunities for both forward and backward linkages in the country’s quest for industrialization. In order to achieve the above objectives, we will establish a strong and appropriate legal and fiscal regime to guide overall management of the oil resource.

Education and Skills Development

The introduction of Universal Education at both Primary and Secondary School levels has greatly increased school enrolment in the country. In addition, the liberalization of University and Tertiary education has seen the number of graduates qualifying from higher institutions of learning increasing sharply. However, there have been several significant constraints, pertaining to quality of education at all levels. The high number of unemployed graduates is a clear indication that the education system is not equipping the students with the critical skills required to create employment and job opportunities.

Studies have also consistently shown that UPE is still characterized by high rates of teacher absenteeism, high dropout rates, inability of children to gain an acceptable level standard of reading and writing. I have also established that the education sector is still marred by “ghost” schools, teachers and pupils. Most of these challenges are largely attributed to the weak inspection, supervision and monitoring. I am directing the Ministries of Education and Sports, Finance, Planning and Economic Development and of Public Service to immediately address the issue of “ghosts” in schools. I set up an inquiry into UPE almost three years ago but I am surprised up to now I have not received the report. In order to address the current problem of unemployment, Government is embarking on a comprehensive programme to promote vocational training to ensure skills development and job creation for the youth.

Efficiency of Public Service Delivery

Uganda has in the past undertaken numerous reforms aimed at strengthening the performance of Government. However, amidst all these reforms, delivery of public services is still impeded by various forms of inefficiency through wastage, laxity, and limited responsiveness to critical service needs. The key reasons for poor service delivery include procurement delays, non-compliance with standing regulations, corruption, inefficient resource allocation, inadequate monitoring and evaluation, institutional weaknesses, poor accountability, lack of performance-related remuneration, among others. In order to tackle these challenges, Government is taking the following measures:

i. Strengthening contract management, with emphasis on the key sectors such as roads, energy, education and health.
ii. The Public Procurement and Disposal of Assets Act has been amended to address the weaknesses in the previous law. The new law requires all Governments to prepare and link their annual Procurement Plans to the budget and work plans. These plans must be submitted to the Ministry of Finance, Planning and Economic Development and to PDDA. In addition, the approved procurement plan should be displayed on public notice board.
iii. Joining up Government to work as one based on the cluster approach. For example, a cluster approach to sanitation would clearly define mandates and responsibilities across education, health and water sectors to enhance services and reduce duplication. Monitoring and evaluation should also be undertaken at the cluster level. The Prime Minister should follow up implementation of this approach.
iv. Enhancement of public servants’ salaries with emphasis on teachers and scientists effective FY 2012/13 to address the issues of low morale and absenteeism. Priority will be given to pay for scientists as they are able to generate products of the brain that will earn more than our traditional colonial exports such as coffee, tobacco, etc. Recently, our scientists made an electric car, produced animal vaccines, added value to a range of our agricultural products and are able to make machine making machines.
v. Rotation of senior public sector managers to reduce corruption should be immediately undertaken. The policy will involve rotation of Permanent Secretaries,Undersecretaries, Directors, Accountants and Auditors every 2 years, which will address problems of stagnation and entrenched corruption tendencies.

Fighting corruption

Government remains committed to its political will to stump out corruption especially within the public service. While I salute the 9th Parliament for their efforts in this endeavour, I urge them to take time to verify any claims and work with the investigative institutions towards this end, avoiding undue excitement that might hamper the correct procedures.

As we get into the New Year, I call upon all Ugandans to continue to embrace patriotism and use our freedom of expression responsibly. Divergence of opinion and affiliations of any kind should not lead to intolerance; any legitimate views must be expressed and settled in a civil manner. Persons engaged in lawless activities shall continue to be handled by the law enforcement bodies within the constitutional provisions.

Let the year 2012 be the year of peace, hard work, accountability and efficient service with integrity. Government is committed to concretizing the measures already in place to ensure the prosperity of all Ugandans. We must aim at being a country of producers rather than of consumers.

I wish you all a happy and prosperous New Year Two Thousand and Twelve.

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Trends in aviation for 2011 and outlook for 2012

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Key trands in 2011 according to Air Baltic Corporation, indicate that fuel price increases. Early December, jet fuel price stood at close to 125 USD per barrel, or 20% higher than a year earlier; the higher fuel price is estimated to cost extra USD 60 billion to airlines around the world. The increased fuel price and fragile economic recovery dents into the profits of European airlines.

- Consolidation of airlines continues. To gain from economies of scale and respond to cost increases, consolidation of airlines continues. Examples include Southwest/AirTran in the US, Cimber/CityAirline/Skyways in Northern Europe, and Aerosvit/Dniproavia/Donbassaero in Eastern Europe.

- Challenges for airlines remain. Cost surges and relatively weak markets make airlines more exposed to risks and difficulty. American Airlines has filed for Chapter 11 protection, Russian low-cost carrier Avianova discontinued operations, while India’s Kingfisher and Spicejet entered a period of difficulty.

- Airport infrastructure for future growth. In the 21st century, aviation is the main driver of economic growth, and sufficient infrastructure is required to accommodate future passenger flows.

Several large airport infrastructure projects around the world, like those in Doha or Berlin, have entered their completion stage, to soon become ready to serve the traveller.

Riga Airport is part of the trend with its almost EUR 200 million earmarked for infrastructure development, an investment required to continue offering excellent service, even if the next decade again sees doubling of passenger numbers travelling via North Hub Riga to/from destinations in Europe, Scandinavia, Middle East, Russia/CIS.

Revolutionary aircraft technology becomes reality. Boeing 787 Dreamliner entered into service this year with the Japanese carrier ANA. Despite criticism for long delays, it is a revolutionary design, and airlines will benefit from its efficiency gains, to respond to cost increases.

Large orders for modern aircraft. Modern and efficient aircraft are good news for both the environment, and airlines saving on fuel cost and making tickets more affordable. This year, AirAsia made the largest Airbus order in history for A320neo, while Southwest ordered 150 pieces of Boeing 737Max aircraft, this order being Boeings largest by value in its history, the B737 family aircraft with a new engine.

Aggressive market entrants. Markets with proven demand have this year seen new aggressive entrants like Scoot, a new low-cost carrier of Singapore Airlines, or Flybe in the Baltic/Nordic region. This new competition is not only good news for the consumer, but also makes life difficult for very small regional airlines with few aircraft, and incentivises them to explore new areas of business, for example, introduce connecting flights for potential transit passengers.

Key trends in 2012
Eurozone crisis to dilute travel. The current eurozone crisis dilutes consumer confidence for the next year’s travel, thus fewer bookings are expected. The eurozone crisis also makes dollars more expensive for European airlines that pay a large portion of their bills in dollars.

Ancillary revenues to grow. Airlines around the world will seek to maximise their income by boosting ancillary revenue to offset cost increases. Customers will enjoy a wide array of services and innovations from paid internet on flights to probably such experiments as real estate sold during the flights, and much more.

Personalisation of services and multipartner loyalty programmes. Airlines will be more active to benefit from sophisticated multi-partner loyalty programmes. Unlike frequent flyer programmes, which essentially offer discounted flights, multipartner loyalty programmes offer greater insights in services and products that customers prefer.

Buying behaviour and purchase history enables better segmentation of customers and more personalised offers. Multipartner loyalty programmes, combined with the power of social media, will one day offer airline passengers to take a flight that has been chosen by their friends in Facebook, or a recommendation to visit a fish restaurant during their trip, if they frequently purchase fish food in a supermarket that participates in the loyalty programme.

Fleet modernisation to continue. The sustained high fuel costs will further incentivise airlines to upgrade their fleets with new generation jet and turboprop aircraft.

Taxation to become a greater burden for passenger. States see more opportunities to fill their coffers at the expense of air traveller, and 2012 will see the introduction of the Emissions Trading Scheme, increased air passenger duties in a number of states, and new security fees in others.

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Chinese tourists keen to experience individual travel

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In the near future, the sight of Chinese groups of tourists following their tour guides around to most beautiful tourist attractions could well become a thing of the past.

Young and wealthy Chinese citizens fascinated by technology and with a desire to experience individual forms of travel are no longer taking the kind of trips once popular with many Chinese people.

Chinese citizens’ travel habits are undergoing huge change. In order to keep up with the ever-increasing number of Chinese tourists the international travel industry must tailor its services to meet the demands of China’s new generation of tourists.

Chinese speaking staff, typical Chinese dishes, and communicating via China’s popular social media channels could well be the recipes for success.

The economic boom is the driving force behind Chinese citizens’ desire to travel. Well-educated young professionals in particular are benefiting from the economic boom and can afford to take international trips which focus on experiencing something new.

The demand is for high-quality service rather than low-cost group tours. China’s tourists want to experience individual travel.

While visiting as many attractions as possible remains an important part of a tour, factors such as relaxation and entertainment have now moved further up the wish list.

For many Chinese people shopping is still one of their favourite activities when travelling abroad. One indicator of this is the average amount of money they spend per visit, which has now reached double-digit figures.

In order for the travel industry to be acknowledged by Chinese tourists it must meet their specific requests and demands and respect their local culture and customs. Chinese speaking staff and audio guides in museums ensure that tourists feel welcome. For many travellers, additional comforts such as a kettle in one’s room for preparing snacks in between meals or Chinese dishes on the hotel restaurant menu are seen as respecting their culture.

Baidu instead of Facebook
Tour operators should also take the needs and habits of Chinese people into account on their websites. Individual information pertaining to the market as well as links to Chinese search engines such as Baidu are what is required, instead of simply translating one’s own content. Websites should be hosted in China to enable a quick response to any censorship activities. Furthermore, they should not contain any links to websites which are banned in China, such as Facebook or YouTube. Chinese citizens go on different social networking sites, and this must be taken into account.

For Chinese people, taking their specific cultural aspects into account is equivalent to affording someone respect, whereas for many Chinese tourists a website that ignores their needs is tantamount to a bad travel experience.

In China, social networking takes place through channels different to those in the West. Tourism managers need to be aware of typical national aspects, including in the digital sphere, in order to achieve success on the market.”

Digital natives – including with travel planning
For China’s young generation of digital natives especially, social media, online bookings and mobile technologies are indispensable tools for planning and booking trips.

In particular those who wish to travel abroad make use of online media to prepare in detail and to obtain information on their travel destination, and after a trip they share their experiences with other community members on the web. 92 per cent of China’s internet users go on social networking sites, around twice as many as in Europe or the US.

However, despite the rapid rise of online bookings for flights, tours and accommodation, they have not yet left conventional travel agencies behind.

Chinese tourists remain eager to travel, and Chinese citizens are well on the way to soon becoming one of the world’s main source markets for tourism.

According to estimates by the United Nations World Tourism Organization (UNWTO), 66 million Chinese citizens travelled abroad this year, 15 per cent more than in 2010. Even if the majority of these day trips and those including overnight stays are to former colonies, i.e. Hong Kong and Macau, the number of trips taken by Chinese citizens to other countries in Asia and beyond is increasing rapidly. IPK’s Asian Travel Monitor expects that by the end of the year Chinese citizens will have undertaken around 18 million trips with overnight stays to destinations abroad. The most popular countries in Europe for Chinese holidaymakers are Germany and France.

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